Cancellation Policy
Can I cancel my order?
Orders may be cancelled before dispatch by contacting Tizora customer support promptly.
When is cancellation possible?
Once dispatched, orders cannot be cancelled, but eligible returns may be requested after delivery.
How do I request cancellation?
To cancel, share your order number through WhatsApp or our customer support channel.
How are cancellation refunds processed?
Approved cancellations are refunded to the original payment method within standard banking timelines.
Can customised orders be cancelled?
Cancellation requests for customised or personalised products may not be accepted after confirmation.
What if Tizora cancels my order?
If Tizora cancels an order, you will receive a full refund, including applicable shipping charges.